Hello,
I’m sorry to hear about the issue you’re facing with upgrading from the Free version to the Pro version of Rank Math. If you are unable to find and download the Pro plugin in your account, please follow these steps:
- Log into your Rank Math account.
- Check if the email address used for the Pro version matches the one in your account.
- If the email addresses differ, you need to contact our support team to merge both accounts or change the email connected to your Pro plan. You can do this by submitting a ticket on our Rank Math Support Forum.
In the ticket, make sure to provide the email address mentioned in the sensitive data section as the one to keep. Our support team will assist you in locating your Pro account and resolving the issue promptly.
Thank you for reaching out, and we appreciate your patience. If you have any further questions or need assistance, feel free to ask.
Have a great day!
Best regards,
Rank Math Support Team
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
How to Download or Update My Invoice » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
Hi,
Thank you very much for your fast support.
Have a great day.
Mikaël
Hello,
We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
