Hello,
I’m sorry to hear about the issue you’re facing with accessing the Rank Math PRO version after payment. If you haven’t received an email to download the PRO version despite the payment being processed, please follow these steps:
- Log into your Rank Math account and check if you can download Rank Math PRO from your dashboard.
- If the download is unavailable, it’s possible that you upgraded to PRO using a different email address. In this case, please contact our support team to merge both accounts or change the email connected to the PRO account.
If there are any discrepancies or issues with the payment and accessing the PRO version, our support team will assist you in resolving them promptly.
Thank you for bringing this to our attention.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
How to Download or Update My Invoice » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
