Downgrade - Support

Resolved RGM SPORT
1 year, 5 months ago

Rank Math free

Hi guys,

I incorrectly installed the new version of your plugin, but I still have and old wordpress version (that I can’t update actually), so it doesn’t work anymore.
How can I make a downgrade?
I tried to follow the tutorial but there’s no way to do it due the problem written above.
Thanks in advance for your reply.

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
1 year, 5 months ago

Hello,

We apologize for the inconvenience you are facing with the new version of our plugin. If you are unable to downgrade using the tutorial due to compatibility issues with your WordPress version, we recommend reaching out to our support team directly by clicking here. Our team will assist you in downgrading your Rank Math plugin to a version that is compatible with your WordPress setup.

Thank you for your understanding, and we look forward to helping you resolve this issue.

Sources:
How To Downgrade Your Rank Math PRO Subscription » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Rank Math New Features – Roll Back and Beta Testing

Ike
1 year, 5 months ago

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Please follow this guide to rollback to previous versions of Rank Math.:
https://rankmath.com/kb/version-control/

You can also download older versions from this page https://wordpress.org/plugins/seo-by-rank-math/advanced/ and install it manually.

Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

RankBot
1 year, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Downgrade’ is closed to new replies.