Hello,
I’m sorry to hear that your purchase and account are not connected. To resolve this issue, you can follow these steps:
- Log into your Rank Math account using the email address associated with your purchase.
- If you have purchased Rank Math PRO but it’s still showing as FREE, you may have upgraded using a different email address. In this case, you need to contact our support team to merge both accounts or change the email connected to your PRO plan.
- To contact our support team, please navigate to the Rank Math Support Forum and open a ticket.
- In the ticket, provide details about your purchase and the email address you want to connect to your PRO account.
- Our support team will then locate your PRO account and make the necessary changes as requested.
If you need further assistance or have any questions, feel free to reach out to our support team through the ticketing system. Thank you for raising this concern.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Website Not Shown In Rank Math Account Area » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math
How to Connect Your Google Account With Rank Math SEO » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
