Hello,
Thank you for reaching out to us regarding the payment issue and updating your card details. If you are looking to download or process the invoice again after updating your payment method, you can follow these steps:
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Invoice Through Email: Check your email inbox for the invoice that was sent automatically after the purchase. You can download it from there.
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Rank Math Account Area: Log in to your Rank Math account area here and navigate to the Subscriptions section from the left sidebar. In the Invoices tab, you can find all the invoices related to your Rank Math PRO subscriptions. Click on the Download Invoice icon against the invoice you need.
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FastSpring Consumer Support Page: Alternatively, you can download the invoice from the FastSpring Consumer Support page by filling in the required details.
If you still face any difficulties or need further assistance with processing the invoice, please feel free to contact our dedicated support team. They are available 24/7 to assist you.
We appreciate your cooperation and patience in resolving this matter. Let us know if there is anything else we can help you with.
Sources:
How to Download or Update My Invoice » Rank Math
Troubleshooting Payment Issues at Rank Math » Rank Math
Hello,
Thank you for contacting support.
Since the subscription ended on May 17th, the only way to get access to the PRO features once again is by purchasing a subscription from our pricing page here: https://rankmath.com/pricing
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
