rank math options are not visible in woocommerce new user interface

Hello,

Thank you for contacting Rank Math support, and sorry for the inconvenience this may have caused.

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Here is a video you can follow as well:

Only the site admin would know and your users won’t be affected by this troubleshooting.

If the issue persists, then we might need to take a closer look to the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Please do take a complete backup of your website before sharing the information with us.

Looking forward to helping you.

Thank you.

Hello,

Can you create a staging site on your end?

Please create one, and share both the website login URL and the FTP details of the staging site here, this will allow us to deeply investigate the issue and resolve it without worrying about touching your live website.

You can follow this article to create the staging website: https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

We look forward to hearing back from you.

Hello,

We encountered the “Error establishing a database connection” when attempting to log in.

Please ensure the database is properly connected and let us know when this has been fixed so we can investigate the issue for you.

We look forward to hearing from you.

Thank you.

Hello,

The new product editor for WooCommerce is still in beta so we don’t support it.

We don’t support beta features in our plugin as they are considered unstable so we wait for the editor to be added to the main branch before adding support for it.

Thank you.

Hello,

Since Google has recently started reporting warnings for these fields, this feature is still not available in the plugin, the only possible way would be to edit the following filter with the appropriate data for these properties so it gets included in the Product Schema as well: https://rankmath.com/kb/filters-hooks-api-developer/#change-post-schema-data

We have created an example filter that would help add this data and it assumes that the refund policy is only applicable to the USA and that it has a 30-day refund period.

The shipping rate section also assumes a flat fee of 5$ to ship within the United States.

This would need to be changed according to the website specifications but it should be a good starting point:

add_filter( "rank_math/snippet/rich_snippet_product_entity", function( $entity ) {
    // Return policy
    $entity['offers']['hasMerchantReturnPolicy']['@type'] = 'MerchantReturnPolicy';
    $entity['offers']['hasMerchantReturnPolicy']['applicableCountry'] = 'US';
    $entity['offers']['hasMerchantReturnPolicy']['returnPolicyCategory'] = 'https://schema.org/MerchantReturnFiniteReturnWindow';
    $entity['offers']['hasMerchantReturnPolicy']['merchantReturnDays'] = 30;
    $entity['offers']['hasMerchantReturnPolicy']['returnMethod'] = 'https://schema.org/ReturnByMail';
    $entity['offers']['hasMerchantReturnPolicy']['returnFees'] = 'https://schema.org/FreeReturn';

    // Shipping details
    $entity['offers']['shippingDetails']['@type'] = 'OfferShippingDetails';
    $entity['offers']['shippingDetails']['shippingRate']['@type'] = 'MonetaryAmount';
    $entity['offers']['shippingDetails']['shippingRate']['value'] = 5;
    $entity['offers']['shippingDetails']['shippingRate']['currency'] = 'USD';
    $entity['offers']['shippingDetails']['shippingDestination']['@type'] = 'DefinedRegion';
    $entity['offers']['shippingDetails']['shippingDestination']['addressCountry'] = 'US';

    return $entity;
});

Here is how to add a filter to your site: https://rankmath.com/kb/wordpress-hooks-actions-filters/

Let us know how it goes. Looking forward to helping you.

Thank you.