Metabox showping up empty on classic editor

Hello,

I’m sorry to hear that you are facing issues with the Rank Math Meta Box showing up empty on the classic editor for pages despite enabling the "Add SEO Controls" and turning off the "no index" option.

To troubleshoot this further, please follow these steps:

1. Check Rank Math Metabox:

   • For the Classic Editor, scroll down to the bottom of the page to find the Rank Math Metabox. Make sure it is visible and not hidden.
   • If the Rank Math Metabox is unavailable, ensure that you’ve enabled Add SEO Controls from Rank Math SEO → Titles & Meta Settings → Pages.

2. Switch to Advanced Mode:

   • In the Rank Math Metabox, choose the Advanced Tab. If the Advanced Tab is not visible, make sure you have switched to the Advanced Mode in Rank Math. You can do this by following the instructions provided here.

3. Set Robots Meta to Index:

   • In the Rank Math Metabox, check if the Robots Meta is set to No Index. If it is, select the Index checkbox and update the page.

If after following these steps, the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for your understanding and patience.

Sources:
Why Rank Math’s Meta Box is Not Showing? » Rank Math
Fix Excluded by NoIndex Tag – Google Search Console Status » Rank Math
How to Fix Submitted URL Marked ‘NoIndex’ Error » Rank Math

Hello,

Thank you for contacting Rank Math support, and sorry for the inconvenience this may have caused.

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Here is a video you can follow as well:

Only the site admin would know and your users won’t be affected by this troubleshooting.

If the issue persists, then we might need to take a closer look to the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Please do take a complete backup of your website before sharing the information with us.

Looking forward to helping you.

Thank you.

Hello,

We were able to log into your site. The issue is caused by a conflict with the theme or a plugin in your installation.

However, the access token expired, so we couldn’t complete the troubleshooting.

Please renew the token and let us know so we can check this for you.

Looking forward to helping you.

Thank you.

Hello,

Your site address and WordPress address are different and one of them has HTTPS while the other hasn’t which could cause issues loading the scripts necessary for the plugin correctly.

Please make sure that both URLs are the same in the settings under Settings > General and then ping us here again if the issue persists.

Thank you.