Rank Math seems to cause page visibility issues on my site

#818252
  • Resolved Godspower Fezy
    Rank Math free

    Hi, I am having troubles implementing the Rank Math SEO plugins because activating and setting it up led to major issues on my website. Primarily, I couldn’t see the contents of some of my pages. Deactivating Rank Math resolved these issues. Any help on what I should do to prevent the conflicts?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello,

    I’m sorry to hear about the issues you faced with Rank Math causing page visibility problems on your website. It seems like there might be a conflict between Rank Math and another plugin on your site.

    To prevent such conflicts and ensure smooth operation, it’s essential to check for any conflicting plugins. Some plugins, especially other SEO plugins that perform similar tasks as Rank Math, can conflict with it.

    Rank Math has a built-in feature to import SEO settings from popular plugins like Yoast SEO, which allows you to safely disable other SEO plugins without affecting your website’s SEO. If you have conflicting plugins, Rank Math will display them during setup, and you can deactivate them to avoid issues.

    If you encounter any further difficulties or need assistance in resolving conflicts with Rank Math, please feel free to reach out to our support team by clicking here. We are always ready to help you resolve any conflicts and ensure smooth operation of Rank Math on your website.

    Thank you for bringing this concern to our attention. Let us know if you need further assistance or have any other questions.

    Closing spiel.

    Sources:
    Rank Math Plugin Requirements for WordPress Websites
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
    Rank Math Sitemap Issues and Their Fixes » Rank Math
    Does Installing Rank Math Slow Down My Website? » Rank Math

    Hi, even after switching to a default theme in troubleshoot mood using the health check status plugin, the problem is still persisting. The contents in some of my pages are completely non-visible. I can only see the blog posts appearing in weird ways. Please help

    Hello,

    Thank you for contacting Rank Math support, and sorry for the inconvenience this may have caused.

    To help you investigate this issue further, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience.

    Thank you for choosing Rank Math.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello there, I have done what you asked. Thanks in advance as I look forward to your prompt support on this.

    Hello,

    We apologise for getting back late.

    Please share the pages and blog posts where you are experiencing these issues. We checked some recent pages and they opened fine.

    You can share a screenshot using https://imgur.com/upload or a video using https://www.loom.com/ with us so that we can investigate the issue further.

    We look forward to hearing from you.

    Thank you.

    Hello there,

    Not a problem.

    https://imgur.com/a/t1MvCga
    You can access the screenshots of the malfunctioning pages through the link above.

    Apparently, the cyber, consulting and trainings pages are the victims. The contents aren’t visible, only the blog posts on those pages. P.S. check the digital solutions page for a sample how these pages ought to look like.

    Usually, the issues with the pages mentioned above goes away the minute I uninstall Rank Math.

    Thank you as I await your prompt resolution of this.

    Hello,

    The issue is that you have categories with the same name as the pages and you enabled the option to remove the category base, so essentially the pages would try to load on the same URL, causing the category pages to be loaded instead of the pages.

    We disabled the option to remove the category base from WordPress Dashboard > Rank Math SEO > General Settings > Links and the pages are loading fine again.

    If you want to remove the category base you need to change the slugs of the categories so they don’t conflict with the slugs of the pages.

    Don’t hesitate to get in touch if you have any other questions.

    Oh wow, the issue is resolved now. Thank you. I really appreciate.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘Rank Math seems to cause page visibility issues on my site’ is closed to new replies.