note able to find my subscription

#818243
  • Resolved Gautam Joshi

    1 year, 5 months ago

    Rank Math free

    Gautam Joshi, here is your receipt for the order RANKMATH240610-1024-28158

    can you please add in my account

    got the below mail

    Hello Gautam Joshi,
    Thank you for your purchase. Below is your product delivery information.
    Manage Your Orders
    Your Order
    Rank Math PRO
    Subscription renews every 1 year. Next charge: 6/10/25 ($95.88).
    Full Terms and Subscription Management
    $83.88 x 1
    Content AI Starter
    Subscription renews every 1 year. Next charge: 6/25/24 ($59.88).
    Full Terms and Subscription Management
    $0.00 x 1
    Charges will appear on your bill as PP* FS rankmath
    Order Reference: RANKMATH240610-1024-28158
    View Invoice
    Tax: $0.00
    You saved: $12.00
    Total: $83.88

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    Thank you for sharing the details of your recent purchase and the email you received regarding your Rank Math PRO subscription and Content AI Starter subscription. If you are unable to find your subscription in your account, we recommend following the steps provided in the email to manage your orders.

    To add your subscriptions to your account, please check your inbox for an email from our Rank Math SEO team with your unique login link to FastSpring. By clicking on the link provided in the email, you can manage your orders and subscriptions.

    If you encounter any difficulties or need further assistance, feel free to reach out to our support team by creating a ticket at our support forum. Our team is here to help you with any issues related to your Rank Math PRO, Content AI, or SEO Course subscriptions.

    Thank you for your understanding, and we appreciate your cooperation in resolving this matter.

    Sources:
    How to Cancel Your Rank Math Subscription » Rank Math

    Princess

    1 year, 5 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have found your subscription under a different email address. [Please check the sensitive data section]

    To avoid any confusion in the future, would you like to merge these two accounts?

    If so, please tell us the preferred email address and we will do the needful.

    We really look forward to helping you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘note able to find my subscription’ is closed to new replies.