Hello, we apologize for the inconvenience you are facing with your Pro account not being available in the dashboard. If your Rank Math Pro account is not showing up in the dashboard, it might be due to a connection issue.
To resolve this, please follow these steps:
- Log into your Rank Math account at Rank Math Account.
- Download Rank Math PRO from your dashboard.
- If you upgraded to PRO using a different email address, contact our support team to merge both accounts or change the email connected to the PRO account.
If you need further assistance, feel free to reach out to our dedicated support team here. We are available 24/7 to help you with any concerns or questions you may have. Thank you for bringing this to our attention.
Sources:
Website Not Shown In Rank Math Account Area » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Why Should You Avoid Group Buying and Sharing Rank Math PRO Subscription? » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We can see that your profile badge has already changed to PRO.
You can download the PRO plugin from your Rank Math account dashboard:
https://rankmath.com/my-account/
If you’re not able to find the option to download the Rank Math PRO plugin, please try to log out and log in again to your account or you can try in the incognito mode of your browser.
Once done, please check this URL on how to install and setup the Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
