Hello,
Thank you for reaching out about your Rank Math PRO subscription. If you have purchased the Rank Math PRO plugin and can see the invoice in your Rank Math account but the subscription is not showing, you may need to connect your email address to your PRO account correctly.
To resolve this issue, please follow these steps:
- Log into your Rank Math account.
- Download Rank Math PRO from your dashboard.
- If the subscription is still not showing, you might have upgraded to PRO using a different email address than intended. In that case, please contact our support team through the Rank Math Support Forum to merge both accounts or change the email connected to your PRO plan.
By following these steps, our support team will be able to assist you in locating your PRO account and ensuring that your subscription is correctly linked. If you need further assistance or have any questions, feel free to reach out to our dedicated support team through the provided link.
We appreciate your patience and understanding as we work to resolve this issue for you. Thank you for choosing Rank Math for your SEO needs!
Kind regards.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
How to Download or Update My Invoice » Rank Math
Where Is My Rank Math PRO License Key?
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We can see that your profile badge has already changed to PRO.
You can check the subscription details here:
https://rankmath.com/my-account/subscriptions/
Please have a look at this easy-to-follow guide to properly install and setup Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
