Hello,
I’m sorry to hear about the issue you are facing with downloading the Rank Math PRO Business version. If you have purchased the PRO Business plan but can only download the FREE version in your portal, it might be due to a technical glitch or an account-related matter.
To resolve this, please log into your Rank Math account and check if the PRO Business version is available for download. If you still encounter difficulties accessing the correct version, it’s possible that there might be a mismatch between the email address used for the purchase and your account.
In such cases, I recommend reaching out to our support team via this link to merge both accounts or update the email address associated with your PRO Business plan. Our dedicated support team is available 24/7 and will assist you promptly with resolving this issue.
Thank you for bringing this to our attention, and we appreciate your patience as we work to ensure you have access to the correct version of Rank Math PRO Business.
If you need further assistance or have any other questions, feel free to let us know. We’re here to help!
Sources:
Rank Math PRO – Pricing Plans for Businesses & Individuals
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We can see that your profile badge has already changed to Business.
You can download the PRO version of the plugin from your Rank Math account dashboard:
https://rankmath.com/my-account/
If you’re not able to find the option to download the Rank Math PRO plugin, please try to log out and log in again to your account or you can try in the incognito mode of your browser.
Once done, please have a look at this easy-to-follow guide to properly install and setup Rank Math PRO on your site: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
