Website not showing on Rank Math account

Hello,

I’m sorry to hear that you’re facing issues with your website not showing on your Rank Math account and the Analytics data showing as "Zero." To resolve these problems, please follow these steps:

Website Not Showing in Rank Math Account:

1. Ensure you are logged into the correct Rank Math account with which your website is connected.
2. If you have multiple Rank Math accounts, make sure your website is connected to the account with a PRO license.
3. If your website is not listed in the connected websites section, you may need to reconnect it.
4. To disconnect your Rank Math account, navigate to WordPress Dashboard → Rank Math SEO → Dashboard → Help and click on Disconnect Account as shown in the screenshot below:

Zero Search Traffic Analytics Data:

1. Check if your website is connected to Rank Math SEO with the correct account.
2. If the data still shows as zero, refresh the authorization tokens by following the steps outlined in the Rank Math Knowledgebase.
3. If the issue persists, copy the system info to the clipboard by going to Rank Math SEO → Status & Tools → System Status and then open a new support ticket at the Rank Math support forum and paste the system info for further assistance.

If you need further assistance or have any other questions, please feel free to reach out to our support team directly here. We are here to help you.

Thank you for reaching out!

Sources:
Website Not Shown In Rank Math Account Area » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Could you please confirm if you’re not able to see the Help tab in Rank Math > Dashboard? If so, please make sure you’re using the latest version of the Rank Math plugins on your website: https://rankmath.com/changelog/

If the issue persists, please follow this guideline to check if any of your plugins/themes are conflicting with Rank Math: https://rankmath.com/kb/check-plugin-conflicts/

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

For troubleshooting, please follow these steps to regenerate the token on your site:

1. Please ensure that you’re using the latest version of Rank Math plugin on your site:
https://rankmath.com/changelog/free

Then delete RankMath’s app from here:

https://myaccount.google.com/permissions

2. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that show up:
WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the Reconnect link

Once done, ensure that you are logging in to the correct Google account and allow all the permissions on the next screen.

3. Let the process complete, which might take around 30 minutes to fetch the data.

Meanwhile, it seems that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.

Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

Let us know how this goes.