Page edit Rank Math SEO tabs

#815513
  • Resolved Jay Jones
    Rank Math free

    The Rank Math SEO tabs do not open there when there is a page or post edit page.

    Error: Uncaught ReferenceError: rankMathAnalyzer is not defined
    this error is jquery error
    1. wp-content/plugins/seo-by-rank-math/assets/admin/js/rank-math-app.js?ver=1.0.217:1
    2. wp-content/plugins/seo-by-rank-math/assets/admin/js/classic.js?ver=1.0.217:1
    3. wp-content/plugins/seo-by-rank-math/includes/modules/content-ai/assets/js/content-ai.js?ver=1.0.217:1
    4. wp-content/plugins/seo-by-rank-math/includes/modules/schema/assets/js/schema-gutenberg.js?ver=1.0.217:1

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    I’m sorry to hear that you are facing issues with the Rank Math SEO tabs not opening on the page or post edit page. The error message you provided indicates a jQuery error related to the Rank Math plugin files.

    To address this issue, you can follow these steps:

    1. Check for JavaScript Errors: Open the Developer Tools Console Panel in your browser to identify the specific error causing the problem. Here’s how you can do it:

      • For Chrome: Navigate to More ToolsDeveloper Tools or use the shortcut Cmd + Option + J (Mac) or Ctrl + Shift + J (Windows, Linux).
      • Look for any errors related to rankMathAnalyzer not being defined.
    2. Identify the Error: The error console will provide details like the error type, where it appears, and the line number. This information will help in diagnosing the issue.

    3. Resolve JavaScript Conflict: If any plugin or theme is causing a JavaScript conflict that prevents Rank Math from functioning correctly, you may need to troubleshoot by deactivating plugins or switching themes to identify the conflicting element.

    If you are unable to resolve the issue using these steps, please consider reaching out to our support team by opening a support ticket with the error details. Our experts will assist you further in resolving the problem.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to address this issue.

    Kind regards.

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
    The #1 WordPress SEO Plugin in 2024 – Rank Math
    Fix Excluded by NoIndex Tag – Google Search Console Status » Rank Math

    This Rank Math SEO plugin is getting all jquery errors.

    I need your help

    Hello,

    Thank you for contacting Rank Math support, and sorry for the inconvenience this may have caused.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, then we might need to take a closer look to the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    Looking forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We logged in to your website using the access details provided but we are unable to check further as the user access on the dashboard is limited.

    To be able to check this properly, please edit the access and modify the capability to the administrator level.

    Thank you for your patience and cooperation.

    Looking forward to hearing back from you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We can replicate the issue on the site and have shared the issue with our developers for further investigation.

    In the meantime, please include the FTP details as well in the sensitive data area so we may troubleshoot further.

    We would appreciate your kind patience regarding this issue.

    Please don’t hesitate to let us know if you have any other questions.

    Thank you.

    Hello,

    Sorry for that, I have not send the FTP details. Can you please investigation in admin side. Let me know.

    Thank you

    Hello,

    It looks like the login URL has expired, please update so we may troubleshoot further.

    We look forward to having this issue resolved.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘Page edit Rank Math SEO tabs’ is closed to new replies.