Hello,
Thank you for reaching out to us regarding the incorrect invoice you received for your Rank Math PRO purchase. To update your invoice with the correct details, including the address of your company (NET-ON GmbH, Bertha-von-Suttner-Strasse 3, 28207 Bremen), you will need to contact our reseller, FastSpring Consumer Support.
Please follow these steps to update your invoice:
- Visit the FastSpring Consumer Support page.
- Select Billing Information as the topic and Billing Info Update in the Category.
- Fill in all the required details on the page, including the correct company address.
- Click on Submit to request the correction of your invoice.
If you encounter any issues or need further assistance with updating your invoice, feel free to contact our dedicated support team. Our team is available 24/7 to assist you.
Thank you for your understanding, and we appreciate your cooperation in resolving this matter promptly.
Best regards.
Sources:
How to Download or Update My Invoice Ā» Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE Ā» Rank Math
Hello,
Thank you for contacting us and bringing your concern to our attention.
That information is controlled by our payment provider, FastSpring and only they can make the adjustments to this data.
Please get in touch with them via this form to get assistance in changing the data of the invoice: https://fastspring.com/consumer-support-form/
Hereās how you can update information in the invoice: https://rankmath.com/kb/manage-invoices/#how-to-update-your-invoice
Please donāt hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
