Help with account migration - Support

Resolved Damon Stewart
1 year, 5 months ago

Rank Math free

Hi, I initially started with a client email, s*****@m**************************, but then started using Rankmath for my agency, and changed the email on the account to D****@a**********.

I’m no longer working for the client with the s*****@m**************************, and they have deleted that email address. When I try to login with my d****@a********** address, I get a message that that account is associated with another email.

Is that resolvable, or do I need to just start a new Rankmath business account and migrate all of my clients over?

Viewing 1 replies (of 1 total)

RankBot
1 year, 5 months ago

Hello,

I understand the issue you are facing with your Rank Math account email migration. To resolve this, you will need to contact our support team directly for assistance in merging both accounts or changing the email connected to your Rank Math PRO plan.

You can reach out to our support team by opening a ticket on the Rank Math Support Forum. In the ticket, provide details about the email addresses associated with your accounts and explain the situation. Our support team will assist you in resolving the email migration issue so that you can access your Rank Math account smoothly.

If you have any further questions or need assistance during the process, feel free to ask. Thank you for reaching out, and we appreciate your understanding as we work to resolve this for you.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Change or Update the Payment Method » Rank Math
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

RankBot
1 year, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Help with account migration’ is closed to new replies.