Hello,
Thank you for reaching out to us regarding the account email merge. We apologize for any inconvenience this may have caused.
To merge your accounts and update the email to a********@g********, please follow these steps:
- Visit the Rank Math Support Forum to open a ticket.
- In the Ticket Title section, provide a one-line summary of the issue.
- In the Ticket Question section, explain that you accidentally used a*******@g******** instead of a********@g******** when purchasing Rank Math PRO.
- In the Sensitive Data section, include both email addresses (a*******@g******** and a********@g********) and request to change the email to a********@g********.
- Attach the screenshots you provided (https://rankmath.com/wp-content/uploads/2023/03/submit-a-ticket.jpg and https://rankmath.com/wp-content/uploads/2023/03/submit-a-ticket.jpg) showing the issue.
Once you submit the ticket with this information, our support team will assist you in merging your accounts and updating the email to a********@g********.
If you need further assistance or have any other questions, feel free to let us know. We are here to help!
Thank you for your understanding and cooperation.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
Hello,
We have replied to your other ticket about the same issue. We are closing this one in favor of that.
Looking forward to helping you.