Who recieves email reports?

#814775
  • Resolved Katerina Petkovska

    1 year, 5 months ago

    Rank Math free

    Hi,

    I am trying to understand who recieves the 30 day email updates from the plugin? The reason I am confused is that we have emails that are not even WP users that recieve the emails.
    My second though was Search console users, but only one of them recieves it.

    Thank you,

    Katerina

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    Thank you for reaching out with your question about who receives the email reports from the Rank Math plugin. The email reports are sent to the email address specified in the settings of the Rank Math plugin.

    For Free users, the email reports are sent every 30 days to the specified email address. However, for PRO, Business, and Agency users, they can set the frequency of the email reports to either 15 or 30 days (Business and Agency users can also choose 7 days).

    If you have emails that are not WP users receiving the reports, it is likely that those email addresses have been added to the recipient list in the Rank Math settings. Additionally, PRO users will receive their email reports to the RankMath.com ID used for activating the license on their website.

    If you have specific email addresses that should not be receiving these reports, you may need to review and update the recipient list in the Rank Math settings accordingly.

    If you need further assistance or have any more questions, please feel free to let us know.

    Thank you!

    Sources:
    SEO Reports Delivered Straight to You (And Your Clients) via Email With Rank Math » Rank Math
    How to Setup Rank Math SEO Plugin Properly

    Katerina Petkovska

    1 year, 5 months ago

    Rank Math free

    Hi

    I can’t add recepients in the free version:

    While Free and PRO users get to see only the Email Frequency option, Business and Agency users get to see a number of options available to configure

    Katerina Petkovska

    1 year, 5 months ago

    Rank Math free

    Hi

    I can’t add recepients in the free version:

    While Free and PRO users get to see only the Email Frequency option, Business and Agency users get to see a number of options available to configure

    Great

    1 year, 5 months ago

    Hello,

    The Email Reports are sent to your RankMath.com account email. If you have a Business plan, you’d be able to set a custom email address for the report to be sent to:

    Regards

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Who recieves email reports?’ is closed to new replies.