payment

Hello,

Thank you for reaching out to us regarding the payment issue you are facing while trying to upgrade to our Rank Math PRO service. We apologize for any inconvenience this may have caused.

To troubleshoot the payment problem, please follow these steps:

1. Select Your Current Location: Ensure that the country selected in the dropdown menu at the top-right corner of the checkout page matches your actual location. If it’s incorrect, change it to the correct country.

2. Turn Off Your VPN or Proxy: Disable any VPN or proxy server you might be using. Also, consider turning off any ad blockers that could interfere with the transaction.

3. Ensure Your Card Supports International Payments: Make sure your credit or debit card supports international payments in US dollars ($) and subscription-based payments.

If after following these steps the issue persists, please contact your bank to understand why the payment is being blocked and request them to approve it from their end.

If you need further assistance, feel free to reply here, and a human agent from our support team will take over the ticket to assist you promptly.

We appreciate your patience and cooperation in resolving this matter.

Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals

Hello,

Thank you for contacting us and sorry for any inconvenience that this issue might have caused.

When attempting to purchase our subscription, please ensure that the country shown in the top right corner of your screen is referred to your actual location.

If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

Also, please ensure that your payment method supports the following:

– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on

You can also try using PayPal to make the payment.

If the issue persists, could you please confirm which country you are in when purchasing Rank Math?

Let us know how this goes.

Hello,

Please which payment method are you using?

Please note that if you are trying to sign up with a PayPal account that is not from UAE, it will trigger a security flag in our payment provider – FastSpring.

The country you are currently in and the country of the PayPal account need to match for the payment to go through.

Don’t hesitate to get in touch if you have any other questions.

Hello,

We are sorry you are still facing this issue.

When using a Dubai VISA card, it’s important to ensure that the card supports international payments in US dollars ($) and subscription-based payments. Additionally, please make sure that the ZIP code you are entering matches the one associated with your VISA card.

If the issue persists, we recommend contacting your bank to understand why the payment is being blocked and request them to approve it from their end.

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

We deeply apologize for that.

Can you please share the last 4 digits of the card you use for payment so we can check it from our end? You may include it in the Sensitive data section.

We really look forward to hearing back from you. Thank you.

Hello,

It looks like the payment did not go through. Please make a new purchase here:
https://rankmath.com/pricing/

Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.