messages on rank math

Hello,

I apologize for the issues you are facing with Rank Math messages and your domain appearing incorrectly in Google search results.

Regarding the message about reconnecting the URL in Rank Math, if you keep clicking on reconnecting but the message persists, it might be a temporary glitch. You can try refreshing the page or clearing your browser cache to see if the message disappears. If the issue persists, please provide more details so our support team can assist you further.

For the message about adding code to the configuration file if your sitemap is not opening, it might refer to troubleshooting steps to ensure your sitemap is accessible to search engines. If you can access your sitemap and see a link for Google Console, that is likely what the message is referring to. However, if you are unsure or need assistance with this, feel free to ask for help.

Regarding your old domain appearing in Google search results despite updating to a new domain, this could be due to various reasons like outdated cached information or incomplete domain migration. I recommend checking your website’s settings, ensuring proper redirects are in place from the old domain to the new one, and submitting a new sitemap with the updated URLs to Google Search Console.

If you need further assistance or clarification on any of these issues, please reply with more details or questions. Thank you for reaching out with your concerns.

Closing spiel.

Sources:
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
Rank Math Sitemap Issues and Their Fixes » Rank Math

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

Please share all the messages you see from our plugin. If your sitemap is working fine when you visit it, you can submit the sitemap to Google. However, if you already connected the plugin to your Google Search Console, your sitemap will automatically be sent to the search console.

As for your old domain, it may still appear in Google search results due to indexing and caching. To address this, ensure you’ve set up 301 redirects from the old domain to the new one (you can ask your hosting provider to help you with that), and use the Google Search Console to request indexing of your new domain and remove the old URLs. This process can take some time for Google to fully update.

Looking forward to helping you.

Hello,

It may take some time for Google to re-crawl and re-index your website with the new URLs.

You can use this tool https://imgur.com/upload to share the screenshot with us.

We look forward to hearing from you.

Thank you.

Hello,

You do not need to log in or create an account to upload and share the screenshot.

Please follow the image guide below to share the screenshot:

1) Upload the image in Imgur as shown below:

2) Then right-click on the uploaded image and click on ‘Copy Image Link’ as shown below

3) Then paste the URL in the pop-up prompt.

We really look forward to helping you.

Thank you.

Hello,

To solve the issue with connecting your website with Rank Math, let’s start by checking your WordPress settings and make sure that your website URL is correct. Sometimes, a mismatch in the URL or a missing slash can mess up the connection.

To do this, please go to your WordPress dashboard and click on Settings > General. Then look at the WordPress Address (URL) and Site Address (URL) fields and see if they match your website URL exactly.

If you find any mismatches, please correct them and save the settings.

Next, please try to disconnect and reconnect your Rank Math account by following these steps:

1. Go to Rank Math > Dashboard and click on the Disconnect Account button.
2. Go to Rank Math > Connect and click on the Connect Account button.
3. Follow the instructions on the screen to log in to your Rank Math account and authorize the connection.

If this doesn’t work, you can try adding a filter code to your website that will bypass the URL check. This might help if there is some issue with your server configuration or DNS settings. The filter code you need to add is below:

/**
 * Filter whether we need to check for URL mismatch or not.
 */
add_filter( 'rank_math/registration/do_url_check', '__return_false' );

To add the filter code, please follow this guide: https://rankmath.com/kb/wordpress-hooks-actions-filters/

And that’s it! ​​​​​​​The website should now be able to stay connected without any issues.

For more information on why this issue happens and how to fix it, you can check this page: https://rankmath.com/kb/problems-while-connecting-account/

However, if the issue persists or you are unable to do this yourself, we might need to take a closer look at your website and settings. Please follow these steps:

• Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
  
• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your cooperation and patience.

Thank you for choosing Rank Math.

Hello,

Can you confirm that you are connected to Rank Math on a multisite installation?

This error is likely occurring because you have connected to Rank Math on the Network Admin

To use Rank Math on a multisite setup you will need to install it on the Network Admin and then activate it on the individual subsites.

After this, you should connect to your Rank Math on each individual site in the network.

Kindly read this guide:
https://rankmath.com/kb/installing-rank-math-on-a-multisite-environment/

Hope that helps. Looking forward to helping you.

Thank you.