How to find my RankMath account?

#813421
  • Resolved WeCare Health

    1 year, 5 months ago

    Rank Math free

    I have a website http://www.hercigonja.com for my wife and have connected it with RankMath.
    It seems I have forgotten my Rankmath account because when I log in with this account I don’t see her website under connected websites. Can you direct me how to find which account is used on her website? Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    I’m sorry to hear about the issue you’re facing with your Rank Math account and website connection. If you have connected your website http://www.hercigonja.com with Rank Math but can’t see it under connected websites, it might be due to using the incorrect Rank Math account.

    To find out which account is used on her website and reconnect it correctly, you can follow these steps:

    1. Disconnect Your Rank Math Account:

      • Navigate to WordPress Dashboard → Rank Math SEO → Dashboard → Help.
      • Click on Disconnect Account as shown in the screenshot below:

      Disconnect Account

    2. Reconnect Your Rank Math Account:

      • After disconnecting, click on Connect Now.
      • Review the listed email address to confirm you’re about to log into the appropriate Rank Math account.
      • Select the applicable license from the License dropdown menu.
      • Click OK, ACTIVATE NOW to reconnect your website with the correct Rank Math account.

      Click Connect Now
      Click Ok Activate Now

    After following these steps, your website http://www.hercigonja.com should be correctly connected to your Rank Math account. If you encounter any further issues or need additional assistance, please feel free to contact our support team.

    I hope this helps! Let me know if you need any more assistance.

    Sources:
    Website Not Shown In Rank Math Account Area » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math
    How to Connect Your Google Account With Rank Math SEO » Rank Math
    How to Connect/Disconnect Your Website From Rank Math

    Princess

    1 year, 5 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have found the account that is connected to your website. Please check the sensitive data section. If you own this email address, you can request a password reset link by going to https://rankmath.com/my-account/, and click on forgot password.

    forgot pass

    On the next page, enter the registered email and click on reset password.

    You will receive the password reset link in your email.

    Looking forward to helping you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘How to find my RankMath account?’ is closed to new replies.