Hello,
Thank you for reaching out to us regarding the issue you are facing with Content AI.
To resolve the error message stating that you need an active plan, you may need to refresh your credits. Please follow these steps:
- Go to your WordPress Dashboard.
- Navigate to Rank Math โ General Settings โ Content AI.
- Refresh the credits by clicking on the refresh button. Here’s a screenshot for reference:
After refreshing the credits, try using Content AI again, and it should work without any issues. If you encounter any further problems or need additional assistance, feel free to let us know.
Thank you for your patience and understanding.
Sources:
Content AI Credits and Plans: Everything You Need to Know ยป Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Could you please share the affected website URL so that we can check the issue further for you?
Looking forward to helping you.
Thank you.
Hi! Here you go:
https://exact.gg
Hello,
We have fixed this from our end.
Please reconnect your Rank Math plugin to your Rank Math account. To do that, navigate to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.
After that, refresh the credits again as instructed here.
Let us know how that goes. Looking forward to helping you.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.