Critical error on search page

#813171
Viewing 12 replies - 1 through 12 (of 12 total)
  • Hello,

    I apologize for the issue you are facing with the Rank Math plugin on your website’s search results page. It seems to be causing a critical error as described in the ticket you provided.

    To address this issue, I recommend following the steps outlined in the Rank Math knowledge base article about resolving fatal errors after an update. You can find detailed instructions and solutions in the article here: Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math.

    If the steps provided in the article do not resolve the issue, please reply to the ticket you opened, and a human agent from the Rank Math Support team will assist you further.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

    Best regards

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
    This Plugin Does Not Work with Your Version of PHP » Rank Math

    Hello,

    The issue is with your Breadcrumb search result format as you have described and you can usually fix this by adding %s to the Search Results Format in your Breadcrumb settings.

    You can use any wording or language there but just make sure to include the shortcode/variable %s.

    Once done, save the settings, clear your website caches, and check the search page again.

    Let us know how that goes. Looking forward to helping you.

    Orhan
    Rank Math business

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Please note that some options are only available when you enable the Advanced Mode in Rank Math. If it’s not showing, you must have chosen to use Easy Mode.

    You can follow the steps in this link to switch to Advanced Mode: https://rankmath.com/kb/advanced-mode/

    Just as my colleague stated you need to include the variable %s to whatever entry you put in WordPress Dashboard > Rank Math > General Settings > Breadcrumbs > Search Results Format.

    Once done, clear your website’s cache and see if that fixes the issue.

    Let us know how that goes. Looking forward to helping you.

    Thank you.

    Orhan
    Rank Math business

    Hi Ike,

    the problem with critical error for search page is solved. There is entered “Ergebnisse für %s” for german language.

    I have the problem for Author page and had to fix now the code on my own to solve it.

    You should consider to solve the issue for next update please……

    There is a bug I think and the code above should show it.

    Hello,

    The information shown in the sensitive data section is the error log.

    Can you please let us know which file and what specific code you have added/changed to fix the issue with the author page?

    We really look forward to hearing back from you. Thank you.

    Orhan
    Rank Math business

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The changes you made were just to overcome the incorrect settings you had for the archive pages in the breadcrumb settings.

    Much like the search results, the archive pages also need to include the correct identifier such as %s so that the data from the page can be passed to it.

    Don’t hesitate to get in touch if you have any other questions.

    Orhan
    Rank Math business

    Hi,
    It was for author page and I don’t see there a setting to set a %s for that. Where should it be please?

    Hello,

    We mean the entry for Archive Format from WordPress Dashboard > Rank Math > General Settings > Breadcrumbs > Archive Format should include the variable %s to what you enter there.

    https://imgur.com/3KbVBqe

    Can you share the URL of the page returning a 404 error?

    We look forward to hearing back from you.

    Orhan
    Rank Math business

    Thank you. I did not recognize an the missing s for %s.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

The ticket ‘Critical error on search page’ is closed to new replies.