Connection to Word Press Store

#813099
  • Resolved Amy Diggs
    Rank Math free

    Good Morning,

    I am in desperate need of some help. I cannot seem to connect the Rank Math to my newly created WordPress store. I ran through all the tutorials, but when we are at the screen where it asks you to connect the store in the drop down, my store doesn’t appear. When I go to run the “demo”, and word press pops up, I type in my user name and password and it states there’s no such user or password even though in my settings, thats what it states.

    I cannot seem to understand why I can’t get it connected. It can’t find my web address which is http://www.22pearlsandpoodles.com

    I checked and checked and checked and I just don’t understand where I went wrong. Plus I am not a web designer so Im not sure what’s happening.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    I apologize for the issue you are facing with connecting Rank Math to your newly created WordPress store at http://www.22pearlsandpoodles.com. It seems like your website is not showing up in the connected websites section of your Rank Math account.

    To resolve this issue, you may need to disconnect your Rank Math account and then reconnect it with the correct one. Here are the steps to follow:

    1. Disconnect Your Rank Math Account:

      • Navigate to WordPress Dashboard → Rank Math SEO → Dashboard → Help.
      • Click on Disconnect Account as shown in the tutorial here.
    2. Connect Your Rank Math Account Again:

      • After disconnecting, click on Connect Now.
      • Ensure you select the correct account and click on OK, Activate Now as shown here.
      • If you have multiple PRO licenses, choose the appropriate one under the License drop-down list.

    By following these steps, you should be able to reconnect your website with Rank Math successfully. If you encounter any further issues or have more questions, please feel free to reach out to our support team directly from here.

    We hope this helps in resolving the connection issue with your WordPress store. Thank you for reaching out!

    Sources:
    How to Get Rid of "No Connected Websites Found" Message » Rank Math
    Website Not Shown In Rank Math Account Area » Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please confirm if you’re not able to connect your Google account with Rank Math? If so, please try to follow the steps below and see if that works for you:

    1. Make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/

    2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    3. Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    4. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Connection to Word Press Store’ is closed to new replies.