Multiple charges

#812981
  • Resolved Alexander

    1 year, 5 months ago

    Rank Math pro

    As you can see in the imgur screenshot, there has been 2 charges.
    1 with 145,05 usd and 1 with 83,49 usd

    Firstly I don’t understand the second charge. I have got the invoice of the first, that’s fine.
    Secondly I would like to see/download the invoice for this charge.

    Thank you in advance and have a great weekend.

    Yours,

    Samy
    Jongens van de photobooth

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    Thank you for reaching out to us regarding the multiple charges you have experienced. I understand that you are inquiring about the second charge of 83.49 USD and would like to obtain the invoice for this transaction.

    To download the invoice for the second charge, you can follow these steps:

    1. Visit the FastSpring Consumer Support Page.
    2. Fill in the required details, including the transaction information, and click on "Search."
    3. If the system successfully locates the transaction, you will be able to download the invoice directly from there.

    If you encounter any difficulties or if the transaction is not found, please reach out to FastSpring’s Consumer Support team by selecting Billing Information as the topic and Billing Info Update in the Category on this page.

    If you have any further questions or need assistance, feel free to contact our dedicated support team here. They are available 24/7 to assist you.

    Have a great weekend!

    Best regards,
    Rank Math Support Team

    Sources:
    How to Download or Update My Invoice » Rank Math
    Why Does Rank Math Charge VAT/GST? » Rank Math

    Rakibuzzaman Siam

    1 year, 5 months ago

    Hello,

    It seems like you’ve marked this ticket as resolved.

    Can you please confirm if you still need our assistance with this issue or anything else?

    Looking forward to hearing back from you.

    Thank you.

    Alexander

    1 year, 5 months ago

    Rank Math pro

    Yes, it seems resolved.
    With further questions i’ll know where to find you.

    Jeremy

    1 year, 5 months ago

    Hello,

    Thank you for confirming. We’re glad the issue is resolved. If you have any other questions, feel free to reach out.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Multiple charges’ is closed to new replies.