Incompatibility with newest version of Elementor

#812174
  • Resolved Marco

    1 year, 5 months ago

    Rank Math free

    Hello,

    we find some issue in Elementor and their support told us the following answer:

    ‘ve managed to access the dashboard and resolve the issue. There’s a conflicting plugin installed on the website -> Rank Math SEO with AI Best SEO Tools which isn’t compatible with the newest version of Elementor. I recommend disabling this plugin temporarily on your other websites facing the same issue, and reporting the problem to the developer of the plugin to take a further look if possible.

    As this is a popular plugin, it’s likely that the issue is already known by the developer and that a fix is likely on the way. I recommend checking with their plugin support, as we lack control over their underlying code.

    Do you know this issue, can you provide to solve?

    Regards

    Marco

Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    1 year, 5 months ago

    Hello Marco,

    I apologize for the inconvenience you are facing with Elementor and Rank Math SEO. It seems there might be a compatibility issue between the newest version of Elementor and Rank Math SEO as mentioned by Elementor’s support team.

    To address this, you can follow these steps:

    1. Check for Plugin Conflicts: To confirm if Rank Math is causing the conflict with Elementor, you can follow our guide on checking for plugin conflicts. This will help identify if Rank Math is indeed the conflicting plugin.

    2. Disable Conflicting Plugin: If Rank Math is identified as the conflicting plugin, you can temporarily deactivate it by going to your WordPress dashboard, navigating to the Plugins section, finding Rank Math SEO, and clicking on the "Deactivate" option.

    3. Report the Issue: Once you have deactivated Rank Math, check if the issue with Elementor is resolved. If it is, you can reach out to our support team by opening a ticket here so we can investigate further and provide a solution.

    4. Update Rank Math: Ensure that you are using the latest version of Rank Math to benefit from the most recent updates and compatibility fixes.

    If you encounter any difficulties or need further assistance, please let us know by assigning this ticket to a human agent using the available buttons.

    Thank you for bringing this to our attention, and we appreciate your understanding.

    Best regards

    Sources:
    Rank Math Plugin Requirements for WordPress Websites
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
    Confirming a Theme/Plugin Conflict With Rank Math
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math

    Marco

    1 year, 5 months ago

    Rank Math free

    Hello,

    the conflict has been confirmed from Elementor support that has performed the analysis before I opened this ticket.

    Is unuseful to lose time checking again.

    Regards

    Marco

    Reinelle

    1 year, 5 months ago

    Hello,

    Apologies for the inconvenience.

    Our dev team released a Beta version of the plugin that fixes this issue.

    Please try updating to the beta version of Rank Math by following this guide: https://rankmath.com/kb/version-control/#beta-updates

    If you don’t see an update available, please go to Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients. Then, clear your caches, server, and WordPress and check again.

    You can disable the Beta updates once you update to the latest version (which will be released soon) and if the issue is gone.

    Let us know how this goes.

    Marco

    1 year, 5 months ago

    Rank Math free

    Hello,

    I cannot see any BETA Update even if I delete the transient…

    Which is the latest Beta version? Do you have any ideas abot the new release date?

    Regards

    Marco

    Jeremy

    1 year, 5 months ago

    Hello,

    That is because the Beta period has already ended and the fix has already been pushed to the stable version.

    Please make sure to update the plugin to the latest stable version instead.

    https://rankmath.com/changelog/

    Let us know how that goes. Looking forward to helping you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Incompatibility with newest version of Elementor’ is closed to new replies.