I do not recognize this amount

Hello,

Thank you for contacting the support and sorry for the confusion.

Rank Math PRO (all license types) comes with a FREE 15-day Content AI Trial. This is mentioned on the pricing page as well:

We also send out an email reminder three (3) days before the actual charge so that users can cancel the trial. We also mentioned this in our FAQs.

You can cancel the Trial at any time using this link:
https://rankmath.com/my-account/subscriptions/?tab=cai-subscription

→ Here is a guide on how to cancel your Content AI Trial

With that being said, if you don’t intend to use the Content AI, we can refund it for you. Just let us know here and we’ll refund the recent transaction for the Content AI.

Please check the email we added in the sensitive data section. If this is yours, and to avoid any confusion in the future, would you like to merge these two accounts?

If so, please tell us the preferred email address and we will do the needful.

We really look forward to helping you.

Looking forward to helping you.

Hello,

Our team already initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

For PayPal, it’s always almost instant.

As of the month date, you won’t be able to access those premium features we refunded.

Of course, we’re very sorry to see you go.

We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.