Can’t save post meta

#810594
  • Resolved Pasha Prigozhin
    Rank Math free

    Hello,
    I’ve got an issue which is described in your manuals, but still can’t solve it.
    When I update post meta and press save button, the post itself updates successfully while the post meta remains unsaved.
    In console I see 404 error for /wp-json/rankmath/v1/updateMeta

    I tried to whitelist this url in wordfence and tried to completely disable wordfence, but the issue still persists.

    Could you please advice any possible solution?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello
    Thank you for your reply
    Today I’ve managed to solve the problem.

    Hello,

    Glad that everything has been sorted out.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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