Request Refund

#809907
  • Resolved Chris Bennett

    1 year, 5 months ago

    Rank Math free

    Content ai is not showing on my dashboard. I have tried all the suggestions, and it is not showing. I paid using Paypal Can you issue a refund because I am unable to use Content ai

Viewing 5 replies - 1 through 5 (of 5 total)
  • Princess

    1 year, 5 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.

    Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

    Also, please make sure that you are running the latest version of Rank Math plugin.

    Let us know if this fixes the issue.

    However, if you have already made up your mind, while we will be sorry to see you go, we fully respect your decision.

    We offer a 30-day refund policy and we will assist you with your refund request.

    Let us know if you need assistance with anything else.

    Thank you.

    Chris Bennett

    1 year, 5 months ago

    Rank Math free

    I have tried everything and I also tried disconnecting and activating again several times. The Content ai module does not appear at all. Screenshot So I am unable to use Content ai so I request a refund

    Chris Bennett

    1 year, 5 months ago

    Rank Math free

    I is ok I have got it working now.

    Chris Bennett

    1 year, 5 months ago

    Rank Math free

    I don’t need a refund now

    Adetayo

    1 year, 5 months ago

    Hello,

    We are glad that everything has been sorted out.

    Do you still need our assistance with anything else or we can go ahead to close the ticket?

    We really look forward to helping you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Request Refund’ is closed to new replies.