License problem

#809223
  • Resolved Hub A
    Rank Math free

    Hi, i paid for Rank Math pro and have a active subscription, but in my account I see that I have free version. Please check it and let me know whats going on.

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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    It seems that you have purchased the plugin with a different email address.

    Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘License problem’ is closed to new replies.