Credits For Content AI

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Could you please try to follow the steps from this guideline and see if that works for you? https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

If the issue persists, please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and share a screenshot of the credits with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We are sorry about that.

Please share your website login details so we can check this for you.

We look forward to hearing from you.

Hello,

Please share the login information in the sensitive data section.

To share the information, edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Click the ‘Add’ button in the Sensitive Data column to add sensitive data that can only be viewed by the Rank Math team.

We are looking forward to hearing back from you.