Reactive Subscription

#805361
  • Resolved Matt Browne

    6 months ago

    Rank Math business
    Content AI Creator

    Hey Guys.
    It’s a real shame my subscription doesn’t seem to have renewed. I’m not sure if it’s a glitch.
    I’ve been using it since 2021 and I’d like to keep the continuation going.
    Thanks
    Matt

Viewing 1 replies (of 1 total)
  • Jeremy

    6 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We checked your account and it seems your old subscription has been canceled already and you have purchased a new plan. Can you please confirm if you have managed to resolve your issue?

    Please make sure that you have an active payment method with enough funds in your account to ensure a smooth renewal process.

    Let us know if you still need our assistance.

    Looking forward to helping you.

    RankBot

    5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Reactive Subscription’ is closed to new replies.