Hello,
I’m sorry to hear about the issue you’re facing with one of your websites not showing as connected in the Rank Math dashboard. This could be due to the website not being connected using the correct account.
To resolve this, you can disconnect your website and then reconnect it with the correct account. Here are the steps to follow:
- Go to WordPress Dashboard → Rank Math SEO → Dashboard → Help.
- Click on Disconnect Account as shown in the image below:
After disconnecting, you can click on Connect Now and follow the on-screen instructions to reconnect your website with the correct Rank Math account.
If you encounter any further issues or need assistance, please feel free to reach out to our support team here. We are here to help you at any time.
Thank you for bringing this to our attention. Let me know if you need further assistance.
Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
How to Get Rid of “No Connected Websites Found” Message » Rank Math
Website Not Shown In Rank Math Account Area » Rank Math
Client Management » Rank Math
Hello,
Thank you for contacting the support and sorry for not following up quickly and any inconvenience that might have been caused due to that.
But it seems that you already marked this ticket as “Resolved”.
Do you still need our assistance regarding this issue?
Looking forward to helping you.
Thank you.