The disallow webmail robots.txt

#798727
  • Resolved Giuliano Ciolino
    Rank Math free

    A few months ago, I went to the hosting company to have the webmail.giocone URL removed from the SERP. There was no point in existing.

    However, the robots.txt file now does not allow webmail and probably the entire Giocone site.

    https://imgur.com/a/rj0hhGZ

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    I see that you are facing an issue with the robots.txt file not allowing the webmail and potentially the entire Giocone site. To address this problem, you need to edit your robots.txt file to remove the disallow rule for webmail.

    Here’s how you can do it:

    1. Access your robots.txt file for editing. You can follow this guide on how to edit robots.txt with Rank Math.

    2. Once you have accessed the robots.txt file, look for the line that disallows webmail or the entire Giocone site. It might look like this:

      Disallow: /webmail/
    3. Remove or modify the disallow rule related to webmail to allow Google to crawl the webmail section of your site.

    4. Save the changes to your robots.txt file.

    5. After editing the robots.txt file, you can use the Robots Testing Tool to check if Google is now allowed to crawl the webmail section of your site. Follow the steps mentioned in this guide on using the Robots Testing Tool.

    If you encounter any difficulties while editing the robots.txt file or need further assistance, feel free to reach out to our dedicated support team here. We are available 24/7 to assist you.

    Thank you for bringing this issue to our attention. Let me know if you need any more help!

    Sources:
    Common robots.txt Issues & How to Fix Them » Rank Math
    Can I NoIndex PDF Files Using an SEO Plugin? » Rank Math
    No Information is Available for This Page » Rank Math

    Hello,

    Thank you for contacting Rank Math support.

    Your robots.txt file has no disallow rule that can affect your site’s indexing:

    Please explain the issue you are facing so we can assist you further.

    Looking forward to helping you.

    On image shown, i’ve selected webmail.giocone and its rule has disallow all.

    Hello,

    The https://webmail.giocone.com/robots.txt is empty and doesn’t have any data. Please make sure that you have set it up correctly.

    Please do not hesitate to let us know if you need our assistance with anything else.

    I see so instead

    https://imgur.com/a/hplxjaq

    Hello,

    This domain you mentioned isn’t likely powered by Rank Math since it is a webmail, not a WordPress. This is something you should check with your hosting as they should be able to address your concern about the robots.txt.

    Also, the rules in your webmail domain’s robots.txt will not affect your main website as it has its own robots.txt.

    Looking forward to helping you.

    Ok, then isn’t a trouble. ty

    Hello,

    We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘The disallow webmail robots.txt’ is closed to new replies.