payment deduct fail

Hello,

Thank you for reaching out to us regarding the payment deduction issue. We apologize for any inconvenience this may have caused you.

If your payment is failing, please ensure that your payment method meets the following criteria:

• Supports payments in USD $
• Supports subscription-based payments
• Is not a prepaid card
• Allows international payments in US dollars ($)
• Your IP is not using a Proxy, VPN, or hosting service

If you have checked all the above and the issue persists, you can try using a credit card instead. Additionally, contacting your bank to understand why the payment is being blocked and requesting them to approve it on their end might help resolve the issue.

If you need further assistance, please provide more details or a screencast of the issue if possible. You can use tools like Loom to create a screencast.

Looking forward to helping you resolve this issue promptly.

Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math
How to Change or Update the Payment Method » Rank Math

Hello,

Thank you for contacting us and bringing your concern to our attention.

FastSpring, our payment processor, automatically retries the charge 1, 3, and 5 days after a declined rebill/payment failed.

There is no option to renew manually at this time.

However, as your subscription is already canceled, you’ll have to purchase a new subscription from here: https://rankmath.com/pricing/

Hope that helps and please don’t hesitate to let us know if you have any other questions.
 
Thank you.

Hello,

This decision to increase the prices after almost 3 years is deeply rooted in our commitment to delivering the finest SEO plugin to you. The rationale behind this adjustment includes several factors like: the introduction of innovative features, the assurance of consistent updates, the enhancement of customer support, the fortification of long-term sustainability, and the proactive management of inflation and operational costs.

For a more comprehensive understanding of these reasons, we’ve provided detailed insights here:
https://rankmath.com/kb/updated-plugin-prices/

It’s important to emphasize that this modest price adjustment reflects our dedication to creating a sustainable product. Even with this adjustment, it’s worth noting that Rank Math continues to offer the most cost-effective SEO plugin, given the multitude of features we provide.

With that said, since you are one of our loyal customers, we can make an exception for you. You may purchase a new plan and get back to us here and we’ll partially refund your purchase to match the previous price you usually pay.

Looking forward to helping you.

Hello,

You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

For PayPal, it’s always almost instant.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.