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Hi team, I’m not sure why this isn’t working as I have done it before for another website with no issues. When I go to facebook.developers.com my link preview is different to what I have set in Rank Math. My OpenGraph Thumbnail under Global Meta in Rank Math is of my logo. Any idea what I am doing wrong and why my logo isn’t rendering on FaceBook? Have I set this up in the wrong place?
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Hello,
I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘FB Open Graph Image not working.’ is closed to new replies.