Hello,
Thank you for reaching out to us. We’re sorry to hear that you are facing difficulties with your new license. If you feel that the product doesn’t suit your requirements, you can claim a refund within 30 days of your purchase with no questions asked.
To request a refund for your Rank Math PRO license, please drop us an email at s******@r*********** or open a ticket on our Support forum.
If you need any further assistance or have any other questions, feel free to let us know.
We appreciate your understanding and cooperation.
Kind regards.
Sources:
Rank Math Refund Policy » Rank Math
Rank Math Refund Policy » Rank Math
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Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
