Content AI Section not open in website

Hello,

Thank you for reaching out to us. We apologize for the inconvenience you are facing with accessing the Content AI section on your website after subscribing to the Content AI plan.

To resolve this issue, please follow these steps:

1. Head over to your WordPress Dashboard.
2. Navigate to Rank Math → General Settings → Content AI.
3. Refresh the credits by clicking on the refresh icon. Here’s a screenshot for reference:

After refreshing the credits, please check if you can access the Content AI section without any further issues. If you encounter any more difficulties, feel free to let us know so we can assist you further.

We appreciate your patience and understanding.

Sources:
How to Connect/Disconnect Your Website From Content AI

Hello,

We have fixed this on our end.

Please reconnect your Rank Math plugin to your Rank Math account. To do that, navigate to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.

Then, head over to WordPress Dashboard > Rank Math > General Settings > Content AI and refresh the credits. Here’s a screenshot for reference:

Once done, please go back to using Content AI and it should work without any issues.

Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

Hello,

We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

We appreciate your patience and cooperation throughout this process.

Thank you for choosing Rank Math.