Hello,
I’m sorry to hear that you are facing issues with the social preview image not displaying on Facebook when sharing a link to a post on your blog website. This can be frustrating, but I’m here to assist you.
To ensure that your social preview image appears correctly on Facebook, please follow these steps:
-
Check If You’ve Added Facebook/Twitter Sharing Images:
- Make sure you have added Facebook/Twitter sharing images through Rank Math Meta Box. You can do this by following the steps shown in this guide.
-
Verify Image Dimensions & Format:
- Double-check the dimension and format of the uploaded image. Facebook supports jpeg, png, and gif formats. The recommended image size is 1200px X 630px. Ensure your image meets these requirements for optimal display on social media platforms.
If you have followed these steps and the issue persists, please let us know so we can further assist you.
Thank you for reaching out to us with your concern.
Sources:
Open Graph/Social Preview Image Is Not Displayed » Rank Math
General Tab in Meta Box of Rank Math SEO Plugin
Social Media Options in Rank Math
That didn’t help me (my image size is 1200×800 and format is jpeg).
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please share the affected URL with us so that we can check the issue further for you.
Meanwhile, please try to follow this guide and see if that works for you: https://rankmath.com/kb/open-graph-image-not-displaying/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
We checked the page you’ve shared and we can see it is currently getting a redirect loop and not working properly.
First, you need to fix this before checking the social preview again: https://rankmath.com/kb/solving-redirection-issues-using-rank-math-seo/.
Let us know how this goes.
Hello,
Are you sure that is a redirect loop problem? Because I watch HTTP codes at every loading of my page and always there is only one code – HTTP Code 200. Maybe it’s certificate issue?
Best regards, Marcel.
Hello,
Sorry about the confusion earlier.
The error is showing that the certificate cannot be verified.
You need to fix the certificate issue and then get back to us here so we can check again.
Looking forward to helping you.
Change the file name of the image to English and it would work.
Hello,
@Eddie Thank you for sharing that information to help troubleshoot this issue.
@Marboq You may need to get in touch with your web host to check your website’s SSL Certificate. Once done, you can use Facebook Debugger Tool and scrape again the URL.
Looking forward to helping you.
@Eddie Thank You for help but it didn’t work for me.
My web host says that with SSL Cert everything is ok. I have no idea what caused this situation.
Image of scrapping tool:
https://i.postimg.cc/7Y34yLp4/fb-error.png
Hello,
Facebook sharing debugger states that the URL returned a bad HTTP response code. Specifically the 418 response code. You can refer to this article to learn about the 418 code: https://sitechecker.pro/what-is-418-status-code/
As this issue might be from the server you will need to share this with your host provider.
Let us know how this goes. Also, let us know if you have further questions or concerns.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
