Installation Problem

#7805
  • Resolved Digitb
    Rank Math free

    I tried to install your plugin. But whenever I go to install, the site does not open anymore.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Todd
    Rank Math free

    Hello,

    I think there is an issue with your WP install:
    rating number not showing

    We are taking a closer look at this and we will get back to you very soon.

    Appreciate your patience.

    Digitb
    Rank Math free

    I think this is the WP language issue.

    Todd
    Rank Math free

    Hello,

    We tested with the default WP theme and the activation of Rank Math works fine.

    It has to be something in your theme causing this issue.

    Please disable the theme, activate Rank Math and then you can switch back to your theme.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Digitb
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Installation Problem’ is closed to new replies.