Error 403

#77876
  • Resolved Aria Faith

    4 years, 1 month ago

    Rank Math free

    Hi, im having some troubles with the plugin since whenever i select the options of “General Settings” and press “Save Settings”, it throws this error

    403
    Forbidden
    Access to this resource on the server is denied!

    i tried deleting and re-installing the plugin but the error keeps happening in the whol section of “General Settings” in other options (“Title & Meta” and others) the error doesn’t happend (at least yet)

    What could be the problem?

    Thanks

Viewing 1 replies (of 1 total)
  • Alberto

    4 years, 1 month ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.

    I will share with you a guide you can use, but if after that, you still don’t find the cause of the issue, just let us know and we will continue helping you.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Error 403’ is closed to new replies.