Need assistance with Quick Actions Admin Menu Item

#77613
  • Resolved Bindhunaath
    Rank Math free

    Hi,
    All quick actions of admin menu items are visible when I (admin) visit the website but only a few options appear when access from the wordpress dashboard. Do you have any clue to have same features in the dashboard too. Ref screenshots below.
    https://ibb.co/DtvJsg8 – Settings available when visit the site
    https://ibb.co/1sr4RJP – Settings available in the dashboard

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math today.

    Do you have role manager module enabled? You can change what different user roles have access to in Rank math > Role manager.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi Michael,
    Thank you for contacting me. I hadn’t enabled the Role manager because the website is manged by myself (administrator) and no one else. Anyway, the role manager is just activated and ensured that all settings are enabled for Administrator.

    Alberto
    Rank Math business

    Hello,

    Then I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The quick admin actions menu in the latest version should be as shown here: https://ibb.co/1sr4RJP. This seems to be what is showing on your site so you don’t need to be worried.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Need assistance with Quick Actions Admin Menu Item’ is closed to new replies.