Storno

#771310
  • Resolved Ertugrul Kolac

    1 year, 6 months ago

    Rank Math free

    Leider kann ich mein Ticket nicht mehr öffnen um zu sehen in welchem Status sich mein Anliegen befindet. Ich hab 2 Bestellungen gemacht und beide Storniert und wollte nachfragen ob diese veranlasst wurden. Bitte um kurz Feedback.

    E-Mail:
    i***@k************************
    i***@a***********************

    Beste Grüße und Vielen Dank

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 year, 6 months ago

    Hello,

    Thank you for reaching out to us.

    To check the status of your cancellation requests for your orders, please reply to this ticket with your order details. Our support team will assist you further and provide you with the necessary information regarding your cancellation requests.

    We appreciate your patience and cooperation. If you have any other questions or need further assistance, feel free to let us know.

    Looking forward to helping you.

    Sources:
    How to Get a VAT/GST Refund from Rank Math » Rank Math

    Ertugrul Kolac

    1 year, 6 months ago

    Rank Math free

    Leider kann ich mein Ticket nicht mehr öffnen um zu sehen in welchem Status sich mein Anliegen befindet. Ich hab 2 Bestellungen gemacht und beide Storniert und wollte nachfragen ob diese veranlasst wurden. Bitte um kurz Feedback.

    E-Mail:
    i***@k************************
    i***@a***********************

    Beste Grüße und Vielen Dank

    Rakibuzzaman Siam

    1 year, 6 months ago

    Hello,

    Thank you for contacting us today.

    We’ve already canceled your subscription and initiated the refund as you requested. After initiating the refund, your account became free and that’s why you’re not able to check the ticket in the PRO section. However, we’ve moved your ticket to the free version and now you can check it here: https://support.rankmath.com/ticket/ich-hab-2x-gekauft-und-mochte-einen-stornieren/?view=all

    Please don’t hesitate to let us know if you have any other questions.

    Thank you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Storno’ is closed to new replies.