Not working

#76962
  • Resolved Jennifer Dovey
    Rank Math free

    Hi There

    For some reason Rank Math is appearing at the end of each post, but it is not working. It’s like it’s appearing ‘in name only.’ You cannot interact with it and add meta description etc and it has removed the ‘rating’ out of 100 from my two most recent posts. I can’t use Rank Math on new posts either. I’m not sure what’s gone wrong or why. I need help with this.

    Regards,
    Jennifer

Viewing 2 replies - 1 through 2 (of 2 total)
  • Yes, I also got the same problem on one of my websites. I have 3 webs with rank math in them, but one of them doesn’t work as usual. Please explain about this. Because I always have to post regularly every day, and rank math is a mainstay plugin for my SEO.

    Signed
    Ali

    Alberto
    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Not working’ is closed to new replies.