Hello,
We appreciate your support as a non-profit organization. If your non-profit discount has expired, unfortunately, the discount is only applicable for the first year of subscription and not on renewals. However, if you have any other questions or need further assistance, please feel free to reach out to us. Thank you for understanding.
If you have any more queries, please assign this ticket to a human agent for further assistance.
Sources:
Does Rank Math Offer Discount for Non-Profits? » Rank Math
🛍 Spring Sale! – DISCOUNT + 2x Benefits
🛍 Spring Sale! – DISCOUNT + 2x Benefits
How To Downgrade Your Rank Math PRO Subscription » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We provided only 1 year of PRO subscription for free for non-profit organizations. Once that subscription is expired, you would need to purchase another subscription to continue using our PRO feature.
Looking forward to helping you with this one.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
