Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I tried to log in the website to check it but the credentials don’t seem to work, could you check them?
Looking forward to helping you. Thank you.
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Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi i hav updated the account info. Could u check again? Many thanks! When i inactivate the rm plugin and activiate again, it becomes normal.
But the category redirecting to homapage that happens many times if u see my previous 4 tickets, it s thr dame problem.
Thank you!
Hello,
I have tried to replicate the issue on your site but I was not able to (maybe I didn’t understand it well). Could you record a screencast (you can easily do it using https://loom.com/, which is free) so we can see it and replicate it?
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
