Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
For my part I saw the conflict is with MonsterInsight plugin, however I need both of them how to do to fix it
Much like Agencia Ideas Web reply, it seems the conflict is happening due to MonsterInsights. I deactivated it and it now Rankmath is working.
Hello,
@rich1 since you disabled the other plugin, do you consider the issue as solved? Or do you want us to check your site and try to determine if the issue is due to Rank Math or due to the other plugin?
@agenciaideasweb the same question applies to you, just if you want us to check your site, let us know and we will create a new thread for you so you can post there your login credentials.
Looking forward to help you.
Hi Alberto,
I definitely would like to dig a little deeper to get to the root of the problem because Monsterinsights is our Google Analytics plugin and as such we would like to have it active without conflicting with Rankmath.
Hello,
I have tested the latest version of Monster Insights on my site and it seems to work just fine with Rank math on my setup.
Could you try this with a different theme and let us know if the issue still persists.
Looking forward to helping you. Thank you.
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Hi Michael,
It looks like Monsterinsights latest update resolved the issue on both of our sites with Rankmath. Glad we got it fixed.
Thanks,
Rich
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
