Hello,
I’m sorry to hear that you’re still facing issues with your sitemap throwing a 404 error on https://rankmath.com/wp-content/uploads/2021/05/permalink-settings.jpg Thank you for providing the domain information.
Since you mentioned that you can’t find the sitemap listed as a file on the server, it’s crucial to ensure that the sitemap is generated correctly and accessible to search engines like Google.
Here are a few steps you can take to troubleshoot this issue further:
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Validate Your Sitemap: You can use the Validate XML Sitemap tool to confirm if your sitemap is correctly configured.
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Ensure the Sitemap Location: Make sure that the sitemap is located in the root folder of your WordPress installation. The correct path should be: `https://rankmath.com/wp-content/uploads/2021/05/permalink-settings.jpg
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Check Sitemap Accessibility: Verify if your sitemap is accessible using a tool like httpstatus.io to identify any issues preventing Googlebot from accessing it.
If after following these steps you still encounter the 404 error with your sitemap, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for reaching out, and we appreciate your patience while we resolve this issue for you.
Best regards,
Sources:
Why the Sitemap_Index.xml is Throwing a 404 Error » Rank Math
Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
Using Video Sitemaps in Rank Math
Indexed, Not Submitted in Sitemap – Google Search Console » Rank Math
I’ve gone through all of this and the sitemap just doesn’t exist.
Hello,
Your sitemap is opening at this link:
https://stextremecleaning.com/?sitemap=1
In this case, you may need to apply the redirect in your server configuration by following the steps here:
https://rankmath.com/kb/fix-sitemap-issues/#nginx-server-error
If you need assistance applying those, you may need to get in touch with your web host so they can add it for you.
Hope that helps.
My host tells me that this was done. I do not get access to the server to make the changes myself and I was told that the changes have been made.
Please explain why the site map is not working.
James
Hello,
It appears this change is yet to be reflected.
Please request that your host clear any server-level cache after applying the configuration and see how it goes.
Thank you.
The server changes were made but did not work
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
