WordPress database error

#74956
  • Resolved CH1800
    Rank Math free

    Hello,

    I’m getting this persistent error since 4-5 months now and I’ve already posted a support ticket either at wp.org or at FB page but cannot find it anymore:

    [Aug 04, 14:01:39] WordPress database error Commands out of sync; you can't run this command now for query SELECT autoload FROM ajlzt_options WHERE option_name = 'rank_math_notifications' made by shutdown_action_hook, do_action('shutdown'), WP_Hook->do_action, WP_Hook->apply_filters, MyThemeShop\Notification_Center->update_storage, delete_option

    At that time your reply was to Remove Rank Math Transients + Flush SEO Analysis Data. I’ve done this several times but there is no change and I still get the same error regularly.

    I found another ticket with same here:
    https://wordpress.org/support/topic/error-commands-out-of-sync-you-cant-run-this-command-now-2/
    and you seem to suggest that there might be a file missing, but I’ve done 4-5 updates since this issue appeared for the first time and there is no change.

    Do you have any other idea?
    Is this an issue to be taken seriously or can be ignored?

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please try deleting the rank_math_notifications option from the wp_options table and clear the Transients by clicking on the Remove Transients button in Dashboard >> Rank Math >> Status & Tools >> Data Base Tools >> Remove Rank Math Transients section.

    That should fix the error.

    If you still get an error, please let us know so we could look further.

    Thank you.

    CH1800
    Rank Math free

    Hi Michael,

    Many thanks for your feedback!

    What exactly do you mean by: “try deleting the rank_math_notifications option from the wp_options table” ? Is this to be done in PHPMyAdmin?

    Thanks.

    Hello,

    You will have to access your site database and look for that table. In your case you can go to phpmyadmin control panel to check your database.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    CH1800
    Rank Math free

    Thanks, will try that.

    Alberto
    Rank Math business

    Hello,

    Perfect, if after that you have any other questions, we are here to help you.

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘WordPress database error’ is closed to new replies.