Hello,
I’m sorry to hear that you’re facing an issue while updating your Rank Math Pro plugin. The error message “PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature” usually occurs due to a few reasons:
- There’s an issue with the zip file you’re uploading.
- You try to update the PRO version while connected to the free account on your website.
- WordPress doesn’t have enough memory on the webserver to unzip and upload the zip file contents.
- If your server is located in a sanctioned country, your requests will be blocked by our server.
To resolve this issue, you can follow these steps:
-
Check Zip File: Ensure that the plugin zip file is not corrupted. You can download the latest Rank Math PRO version from your account and install it on your website.
-
Disconnect and Reconnect Account: If you are updating the PRO version while connected to the free account, you need to disconnect your account and reconnect it to the PRO account. You can follow the steps mentioned in this guide under the section “Updating the PRO Version While Connected to the Free Account.”
If these steps don’t resolve the issue, please feel free to reach out to our support team directly from here, and our experts will assist you further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Best regards.
Sources:
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math
